I was at a town meeting, where local retailers were being encouraged to 1. find a niche and 2. provide great customer service. I posed a couple of questions:
If almost anything can be found at Amazon, at a lower price than a local retailer can charge, how can that retailer find a niche? And if they can’t find a niche, how can they provide great customer service? To whom?
No one had an answer.
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Wednesday, February 23, 2022
A missing niche
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