Steven Heller on humility

From the podcast Design Matters. Steven Heller, graphic designer, has said that when he was a twenty-four-year-old art director at The New York Times, he was “a dismisser.” Debbie Millman asks him to explain:

SH: Old guys would come to my office who had had a history, and I would just ignore them.

DM: Why?

SH: Because I had — I was arrogant. I was shortsighted. I was arrogant. I had a sense of myself that was disproportionate to all reality. And I was ignorant. . . . When you start out, there are all sorts of things you have to learn, and humility is one of them.

This episode is not yet available at the Design Matters website. But it’s available at iTunes.