Google seems to have no love for its FeedBurner service. A glance at the Feed and Web Statistics section of Google’s FeedBurner Help Group shows that for many FeedBurner users, subscriber counts have all at once dropped to zero. As I joked in a 2009 post about FeedBurner problems, the FBHG is a self-help group: there seems to be no Google presence, not even to acknowledge when there’s a problem.
The FeedBurner Status Blog — which acknowledges no current problem — lacks a FB widget to display a subscriber count. But the FeedBurner account for the Official Google Blog is now out of commission:
I joked in an e-mail earlier this week that Blogger is the Cinderella of the Google Family of Products, but FeedBurner is probably more deserving of that name. Still no acknowledgement from Google that something went wrong.
8:10 p.m.: FeedBurner, or at least my FeedBurner account, is back.
[Cinderella, that is, with no prince in sight.]