[From my latest bill.]
Recent news about Verizon’s $1.99 key and various cell-phone companies’ payment charges reminded me to be amused and annoyed that my land-line company charges a dollar a month for Touch Tone (or Touch-Tone) service. I have called on two occasions to inquire and have been told that the charge is a nationwide practice and that it’s Illinois-only. I have also been told that some people prefer to use pulse dialing and that there’s a little switch underneath the phone, &c. True, there is a switch. My response, sane as can be, is that in 2010, Touch-Tone is really the only way anyone dials a land-line telephone.¹ No, I am told; there is also pulse.
For a telephone company to charge for Touch-Tone in 2010 is, to my mind, comparable to a cable-television company’s charging for color. But absurdity can be profitable: with, say, 10,000 customers, this little charge would bring in $120,000 a year.
Reader, if you still use a land-line, do you pay extra for the privilege of Touch-Tone service?
¹ Unless perhaps one patronizes thrift stores or has wonderful children who do so.
Friday, October 15, 2010
By Michael Leddy at 6:23 AM